Privacy Policy

Introduction

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you use our app. By using the app, you agree to the practices outlined in this policy.

Information We Collect

  • Account Information: When you sign up, we collect your email address, name, and other details required for authentication via Supabase.
  • Payment Information: Payment details are handled securely by our third-party provider, RevenueCat. We do not store your full payment card details.
  • Usage Data: We collect data about how you use the app, including interactions, preferences, and device information (e.g., IP address, browser type).

How We Use Your Information

  • To provide and maintain the app, including account management and subscription processing.
  • To improve the app by analysing usage data and feedback.
  • To communicate with you about updates, changes, and support requests.
  • To comply with legal obligations and enforce our Terms of Service.

How We Share Your Information

We do not sell your personal data to third parties. However, we may share your information with trusted service providers to operate and improve the app:

  • Supabase: For authentication and user management.
  • RevenueCat: For payment processing and subscription management.
  • Legal Authorities: When required to comply with legal obligations or respond to lawful requests.

Your Rights

You have the following rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request the deletion of your personal data, subject to legal obligations.
  • Data Portability: Request a copy of your data in a portable format.

To exercise these rights, please contact us at venison@hey.com.

Data Security

We use industry-standard security measures to protect your data. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

Third-Party Services

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Retention of Data

We retain your personal data for as long as necessary to provide the app and comply with legal obligations. If you delete your account, we will delete your data, except for information we are required to retain for legal or regulatory purposes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated policy in the app. Your continued use of the app constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at venison@hey.com.